What Does It Mean To Be Customer Focused?


Extraordinary results are directly determined by how narrow you can make your focus. -Gary Keller

Being customer focused involves ensuring that all aspects of the company put its customers’ satisfaction first and whether you are a home inspector,  real estate agent, or auto mechanic, having a customer focus is usually a strong contributor to the overall success of your business.   To truly excel in the customer service field, it is important to keep up with the latest trends and innovations and one of the best ways to stay on top of things is to read blog posts from industry leaders.

So if customer focus is your “ONE THING,” here are 3 blogs to follow with great customer focused service content.


One of my favorite blogs, help scout not only delivers content on customer service but also business growth and company culture


From articles on Social media to hand written thank you notes, Groove HQ has great articles to help your 2017 Customer Focus a success.


Quality content on optimizing customer experiences by Huffington Post’s top 100 customer service professional Flavio Marin.

Want more? Visit the original article 8 Customer Service Blogs You Should Be Following.

Have a Favorite Blog?  Let us know!


Posted in

Dana Mirowski

Leave a Comment